ECOTAX NOT INCLUDED, IT WILL BE PAID ON ARRIVAL AT THE HOTEL

In fulfillment of the law 34/2002, of the 11th of July, Services of the information society and electronic commerce (LSSI-CE), PERFONOR S.L. inform that it is the owner of the web site www.avhotels.eu  and www.hoteldonpepemallorca.eu. In accordance with the requirements of article 10 of the above-mentioned Act, PERFONOR S.L.reports the following data:

The owners of this web site are PERFONOR S.L. with NIF B74022674 and registered office at str Cristóbal Bordiu nº 46 28003 Madrid , registered in the Mercantile Register of Madrid , in the volume 27477, book 0, folio 80, sction 8 sheet and 495.140 registration. The email of the company contact address is: info@avhotels.eu.

Cancellation Policy

This policy defines how to handle cancellations
If cancelled or modified up to 3 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.
Cancellation muss be made in writing, if not will not be valid



Cancellation Policy Rate Non-Refundable

If cancelled, modified or no show, the Hotel will charge the full stay

Privacy policy

In accordance with the General Data Protection Regulation (EU 2016/676) and other applicable data protection legislation, we inform you that the data controller of your personal data is Perfonor S.L Unless expressly stated otherwise, it is mandatory that you provide Perfonor S.L with your personal data in order to accomplish the reservation of contracted services and to manage the contractual relationship with you. In case you do not provide Perfonor S.L with your personal data, this may mean that we will be unable to offer you the contracted services. Perfonor S.L will also process your personal data to keep you informed of possible products or services offered by Perfonor S.L in which you might have an interest. Perfonor S.L will only request from you the necessary personal data and, therefore, will process them for the sole purposes described in this Clause.

  Your personal data will be retained the time necessary to manage the contractual relationship you have with Perfonor S.L, and will be eliminated when they are no longer necessary for the aforementioned purpose. The process of your personal data by Perfonor S.L is based on the existence of the contractual relationship maintained with you as a result of the reservation of contracted services. Likewise, Perfonor S.L informs you of the possibility of exercising rights of access, rectification, erasure, restriction on processing, objection and portability of your personal data by sending us a written request by mail to info@avhotels.eu. Notice that you must attach to your request a photocopy of your ID or similar personal identification document. We aim to resolve your complaints but if you are dissatisfied with our response, you may complain to the local data protection authority. For more information about the processing of your personal data, you can consult our Privacy Policy in our website avhotels.eu

Cookies policy

Access to this website may involve the use of cookies, even though it would work without them. Cookies are small files that store information in each user’s browser so that the server can recognize certain information which only it can read. Cookies last for a limited amount of time. No cookies reveal telephone numbers, e-mail addresses or other means of identification. Cookies cannot obtain information from the user’s hard drive or personal information about them. The only way in which a user’s personal details can be included in a cookie file is if the user personally supplies this information to the server.

Although cookies help us to optimize the booking process for you, users who do not wish to receive cookies or do not want information about their visit to be gathered may configure their browser to prevent them. All Internet browsers can be set to block or allow cookies from specific websites.

Our website and e-mails in HTML format might use web bugs and/or cookies to compile statistics about the use of the aforementioned website. A web bug is an image in a message that notifies us that the message has been viewed, purely for the purpose of gathering use-related statistics.